Terms of Service — Ezone Cart

Last Updated: October 1, 2026

Welcome to Ezone Cart. These Terms of Service govern your use of our website and your purchase of products from our online store. By accessing our website or placing an order, you agree to these terms.

1. About Ezone Cart

Store Name: Ezone Cart
Phone: 03346637523
Email: thequietrulebook@gmail.com

Ezone Cart is an online retail store offering products across various categories, including home & living, kitchen essentials, baby care, fashion, fitness, toys, and other consumer products.

2. Use of Our Website

By using our website, you agree to:

• Provide accurate and complete information when placing an order.

• Use the website only for lawful purposes.

• Not attempt to interfere with, damage, or gain unauthorized access to our website.

• Not use our website for fraudulent or misleading activities.

We reserve the right to refuse or cancel an order if we reasonably believe it involves fraudulent activity, inaccurate information, or a violation of these terms.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, colors, and prices are accurate.

However, actual product colors may vary slightly depending on your device or screen settings. Product packaging may also differ from images shown on the website.

We reserve the right to correct errors, update product information, or change prices without prior notice.

4. Prices and Payments

All prices displayed on our website are listed in Pakistani Rupees (PKR) unless otherwise stated.

Payment methods and any applicable delivery charges will be displayed during checkout.

Ezone Cart reserves the right to change product prices at any time. Price changes will not affect orders that have already been confirmed, except where an obvious pricing error has occurred.

5. Orders

Placing an order constitutes a request to purchase the selected products. An order is considered accepted once Ezone Cart confirms it.

We may contact you by phone, SMS, WhatsApp, or email to verify order details.

We reserve the right to cancel an order due to:

• Product unavailability

• Incorrect pricing or product information

• Incorrect or incomplete customer information

• Suspected fraudulent activity

• Delivery limitations

• Other circumstances beyond our reasonable control

If a prepaid order is cancelled by Ezone Cart, any eligible refund will be processed using the applicable refund method.

6. Delivery

We aim to deliver orders within the estimated delivery period shown at checkout or communicated by our customer support team.

Delivery times may vary depending on location, courier availability, weather, public holidays, or other circumstances outside our control.

Customers are responsible for providing a correct delivery address and reachable contact number.

If an order cannot be delivered because the customer provided incorrect information or repeatedly refused/failed to receive the package, additional delivery charges may apply.

7. Returns, Refunds and Exchanges

Returns and refunds are subject to our Return & Refund Policy, which forms part of these Terms of Service.

Customers should review that policy before placing an order.

For eligible returns, products may need to be unused, undamaged, and returned with their original packaging, tags, accessories, and other included items.

Certain products may not be eligible for return due to hygiene, safety, personalization, or other applicable restrictions.

8. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible at:

Phone: 03346637523
Email: thequietrulebook@gmail.com

We may request photographs, videos, order information, or other evidence to verify the issue.

9. Intellectual Property

All content on the Ezone Cart website, including logos, graphics, text, product descriptions, photographs, designs, and other materials, belongs to Ezone Cart or its respective content providers unless otherwise stated.

You may not reproduce, copy, distribute, modify, or commercially use our content without prior written permission.

10. Third-Party Services

Our store may use third-party services such as payment providers, courier companies, website tools, analytics services, and other service providers.

These third parties may have their own terms and privacy policies. Ezone Cart is not responsible for services or policies controlled by independent third parties.

11. Limitation of Liability

To the extent permitted by applicable law, Ezone Cart will not be responsible for indirect or consequential losses arising from the use of our website or products.

We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, courier disruptions, technical failures, government restrictions, or other unforeseen events.

Nothing in these Terms is intended to exclude any legal rights or protections that cannot legally be excluded.

12. Privacy

Your use of our website is also subject to our Privacy Policy. We may collect and use information necessary to process orders, provide customer support, arrange delivery, process payments, and operate our store.

13. Changes to These Terms

Ezone Cart may update these Terms of Service from time to time. Changes will become effective when posted on our website.

We encourage customers to review the Terms of Service periodically.

14. Governing Law

These Terms of Service shall be interpreted in accordance with the applicable laws of Pakistan. Any disputes will be handled in accordance with applicable Pakistani law and the jurisdiction of the appropriate courts.

15. Contact Us

If you have any questions about these Terms of Service, please contact us:

Ezone Cart
📞 03346637523
📧 thequietrulebook@gmail.com

By using the Ezone Cart website or placing an order, you acknowledge that you have read and agreed to these Terms of Service.